Conversational interfaces and the Web

Conversational User Interfaces (CUI), both in voice interaction and chatbot ways, have become an important and popular way of interacting with current applications. These kinds of interfaces are nowadays spreading around the Web for multiple purposes, although the vast majority of Web sites do not p...

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Detalles Bibliográficos
Autor principal: Ripa, Gonzalo
Formato: Objeto de conferencia
Lenguaje:Inglés
Publicado: 2022
Materias:
Ciencias Informáticas
conversational interfaces
chatbots
voice user interfaces
end-user development
web contents
Acceso en línea:http://sedici.unlp.edu.ar/handle/10915/158904
Aporte de:
SEDICI (UNLP) de Universidad Nacional de La Plata
id I19-R120-10915-158904
record_format dspace
spelling I19-R120-10915-1589042023-10-17T20:01:40Z http://sedici.unlp.edu.ar/handle/10915/158904 Conversational interfaces and the Web Ripa, Gonzalo 2022 2023 2023-10-17T12:33:02Z en Ciencias Informáticas conversational interfaces chatbots voice user interfaces end-user development web contents Conversational User Interfaces (CUI), both in voice interaction and chatbot ways, have become an important and popular way of interacting with current applications. These kinds of interfaces are nowadays spreading around the Web for multiple purposes, although the vast majority of Web sites do not provide them yet. There is still a huge gap between what Web applications allow users to do via Graphical User Interfaces (GUI), and what CUI offers. Also, there are unanswered questions about CUI design and its usability impacts on web browsing. Although other approaches for CUIs creation, the proposed approach transfers the responsibility of creating the conversational interfaces to the users of the Web browser, instead of remaining an implementation decision taken by the Web site owners. In this sense, an End-User Development (EUD) environment was designed to allow end users to define conversational interfaces by themself, based on annotations of UI elements from Web Sites. In the case of Chatbots, plugged into the target Web sites, and in the case of Voice Interfaces (VUI), creating applications for smart speakers’ devices based on third-party Web sites content. The underlying ideas and the reference architecture could be used to create tools that allow fast prototyping of CUIs, which could be important to conduct exploratory studies about the impact of using them in Web applications. Facultad de Informática Objeto de conferencia Objeto de conferencia http://creativecommons.org/licenses/by-nc-sa/4.0/ Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) application/pdf 212-218
institution Universidad Nacional de La Plata
institution_str I-19
repository_str R-120
collection SEDICI (UNLP)
language Inglés
topic Ciencias Informáticas
conversational interfaces
chatbots
voice user interfaces
end-user development
web contents
spellingShingle Ciencias Informáticas
conversational interfaces
chatbots
voice user interfaces
end-user development
web contents
Ripa, Gonzalo
Conversational interfaces and the Web
topic_facet Ciencias Informáticas
conversational interfaces
chatbots
voice user interfaces
end-user development
web contents
description Conversational User Interfaces (CUI), both in voice interaction and chatbot ways, have become an important and popular way of interacting with current applications. These kinds of interfaces are nowadays spreading around the Web for multiple purposes, although the vast majority of Web sites do not provide them yet. There is still a huge gap between what Web applications allow users to do via Graphical User Interfaces (GUI), and what CUI offers. Also, there are unanswered questions about CUI design and its usability impacts on web browsing. Although other approaches for CUIs creation, the proposed approach transfers the responsibility of creating the conversational interfaces to the users of the Web browser, instead of remaining an implementation decision taken by the Web site owners. In this sense, an End-User Development (EUD) environment was designed to allow end users to define conversational interfaces by themself, based on annotations of UI elements from Web Sites. In the case of Chatbots, plugged into the target Web sites, and in the case of Voice Interfaces (VUI), creating applications for smart speakers’ devices based on third-party Web sites content. The underlying ideas and the reference architecture could be used to create tools that allow fast prototyping of CUIs, which could be important to conduct exploratory studies about the impact of using them in Web applications.
format Objeto de conferencia
Objeto de conferencia
author Ripa, Gonzalo
author_facet Ripa, Gonzalo
author_sort Ripa, Gonzalo
title Conversational interfaces and the Web
title_short Conversational interfaces and the Web
title_full Conversational interfaces and the Web
title_fullStr Conversational interfaces and the Web
title_full_unstemmed Conversational interfaces and the Web
title_sort conversational interfaces and the web
publishDate 2022
url http://sedici.unlp.edu.ar/handle/10915/158904
work_keys_str_mv AT ripagonzalo conversationalinterfacesandtheweb
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