Lean hospitals : improving quality, patient safety, and employee engagement /

"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety an...

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Detalles Bibliográficos
Autor principal: Graban, Mark
Formato: Libro
Lenguaje:Inglés
Publicado: Boca Raton, FL : CRC Press, c2012.
Edición:2nd ed.
Materias:
Aporte de:Registro referencial: Solicitar el recurso aquí
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050 0 0 |a RA971  |b .G647 2012 
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100 1 |a Graban, Mark. 
245 1 0 |a Lean hospitals :  |b improving quality, patient safety, and employee engagement /  |c Mark Graban ; foreword by John Toussaint. 
250 |a 2nd ed. 
260 |a Boca Raton, FL :  |b CRC Press,  |c c2012. 
300 |a xxi, 245 p. :  |b il. ;  |c 26 cm. 
504 |a Incluye referencias bibliográficas e índice. 
520 |a "The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher. 
650 0 |a Hospitals  |z United States  |x Administration. 
650 0 |a Hospital care  |z United States  |x Quality control. 
650 0 |a Hospital care  |z United States  |x Cost effectiveness. 
650 0 |a Patients  |z United States  |x Safety measures. 
650 0 |a Just-in-time systems. 
650 0 |a Total quality management. 
650 7 |a Hospitales  |z Estados Unidos  |x Administración.  |2 UDESA 
650 7 |a Atención hospitalaria  |z Estados Unidos  |x Control de calidad.  |2 UDESA 
650 7 |a Atención hospitalaria  |z Estados Unidos  |x Efectividad en costos.  |2 UDESA 
650 7 |a Pacientes  |z Estados Unidos  |x Medidas de seguridad.  |2 UDESA 
650 7 |a Sistemas justo a tiempo.  |2 UDESA 
650 7 |a Administración de calidad total.  |2 UDESA