After-sales Service of Engineering Industrial Assets A Reference Framework for Warranty Management /
This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and supp...
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| Autor principal: | |
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| Otros Autores: | |
| Formato: | Libro electrónico |
| Lenguaje: | Inglés |
| Publicado: |
Cham :
Springer International Publishing : Imprint: Springer,
2014.
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| Materias: | |
| Acceso en línea: | http://dx.doi.org/10.1007/978-3-319-03710-3 |
| Aporte de: | Registro referencial: Solicitar el recurso aquí |
| LEADER | 03102Cam#a22005175i#4500 | ||
|---|---|---|---|
| 001 | INGC-EBK-000363 | ||
| 003 | AR-LpUFI | ||
| 005 | 20220927105819.0 | ||
| 007 | cr nn 008mamaa | ||
| 008 | 140110s2014 gw | s |||| 0|eng d | ||
| 020 | |a 9783319037103 | ||
| 024 | 7 | |a 10.1007/978-3-319-03710-3 |2 doi | |
| 050 | 4 | |a TA169.7 | |
| 050 | 4 | |a T55-T55.3 | |
| 050 | 4 | |a TA403.6 | |
| 072 | 7 | |a TGPR |2 bicssc | |
| 072 | 7 | |a TEC032000 |2 bisacsh | |
| 100 | 1 | |a González-Prida Díaz, Vicente. |9 260887 | |
| 245 | 1 | 0 | |a After-sales Service of Engineering Industrial Assets |h [libro electrónico] : ; |b A Reference Framework for Warranty Management / |c by Vicente González-Prida Díaz, Adolfo Crespo Márquez. |
| 260 | 1 | |a Cham : |b Springer International Publishing : |b Imprint: Springer, |c 2014. | |
| 300 | |a xxii, 318 p. : |b il. | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a text file |b PDF |2 rda | ||
| 505 | 0 | |a 1. Introduction -- 2. Current Issues in Warranty Management -- 3. A Reference Framework for Warranty Management -- 4. Development of the Framework Stages -- 5. Extensions to the Framework -- 6. Results and Conclusions. | |
| 520 | |a This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services. Â â_oAfterâ_"sales Service of Engineering Industrial Assetsâ__ comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in aftersales management, assets engineering and warranty management. | ||
| 650 | 0 | |a Management. |9 273114 | |
| 650 | 0 | |a Industrial management. |9 259761 | |
| 650 | 0 | |a Engineering economics. |9 259763 | |
| 650 | 0 | |a Engineering economy. |9 259735 | |
| 650 | 0 | |a Quality control. |9 259696 | |
| 650 | 0 | |a Reliability. |9 259697 | |
| 650 | 0 | |a Industrial safety. |9 259698 | |
| 650 | 1 | 4 | |a Engineering. |9 259622 |
| 650 | 2 | 4 | |a Quality Control, Reliability, Safety and Risk. |9 260888 |
| 650 | 2 | 4 | |a Organization, Logistics, Marketing. |9 259764 |
| 650 | 2 | 4 | |a Innovation/Technology Management. |9 259669 |
| 700 | 1 | |a Crespo Márquez, Adolfo, |9 260889 | |
| 776 | 0 | 8 | |i Printed edition: |z 9783319037097 |
| 856 | 4 | 0 | |u http://dx.doi.org/10.1007/978-3-319-03710-3 |
| 912 | |a ZDB-2-ENG | ||
| 929 | |a COM | ||
| 942 | |c EBK |6 _ | ||
| 950 | |a Engineering (Springer-11647) | ||
| 999 | |a SKV |c 27791 |d 27791 | ||