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050322t1997 |||a 00 0 spa d |
| 020 |
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|a 950537559X
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| 245 |
1 |
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|a Total customer satisfaction :
|b satisfacción y deleite total de los clientes /
|c Ruben Roberto Rico.
|
| 250 |
|
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|a 7a. ed.
|
| 260 |
|
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|a Buenos Aires :
|b Macchi,
|c 1997 (c)
|
| 500 |
|
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|a Bibliografía: p. 291-293.
|
| 082 |
0 |
|
|a 658.401
|2 20 ES
|
| 650 |
|
7 |
|a EMPRESAS-ADMINISTRACION
|2 LEMB.1
|
| 650 |
|
7 |
|a CONTROL DE CALIDAD
|2 LEMB.1
|
| 650 |
|
7 |
|a LIDERAZGO
|2 LEMB.1
|
| 100 |
1 |
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|a Rico, Rubén Roberto.
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| 300 |
|
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|a xxiii, 293 p.
|b diagrs.
|c 23 cm.
|
| 040 |
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|c AR-RiUNS
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| 942 |
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|c LIBRO
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| 999 |
|
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|c 8236
|d 8236
|