Affirmative cue words in task-oriented dialogue

We present a series of studies of affirmative cue words-a family of cue words such as "okay" or "alright" that speakers use frequently in conversation. These words pose a challenge for spoken dialogue systems because of their ambiguity: They may be used for agreeing with what the...

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Autores principales: Gravano, A., Hirschberg, J., Běnuš, S.
Formato: JOUR
Acceso en línea:http://hdl.handle.net/20.500.12110/paper_08912017_v38_n1_p1_Gravano
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spelling todo:paper_08912017_v38_n1_p1_Gravano2023-10-03T15:41:16Z Affirmative cue words in task-oriented dialogue Gravano, A. Hirschberg, J. Běnuš, S. We present a series of studies of affirmative cue words-a family of cue words such as "okay" or "alright" that speakers use frequently in conversation. These words pose a challenge for spoken dialogue systems because of their ambiguity: They may be used for agreeing with what the interlocutor has said, indicating continued attention, or for cueing the start of a new topic, among other meanings. We describe differences in the acoustic/prosodic realization of such functions in a corpus of spontaneous, task-oriented dialogues in Standard American English. These results are important both for interpretation and for production in spoken language applications. We also assess the predictive power of computational methods for the automatic disambiguation of these words. We find that contextual information and final intonation figure as the most salient cues to automatic disambiguation. © 2012 Association for Computational Linguistics. Fil:Gravano, A. Universidad de Buenos Aires. Facultad de Ciencias Exactas y Naturales; Argentina. JOUR info:eu-repo/semantics/openAccess http://creativecommons.org/licenses/by/2.5/ar http://hdl.handle.net/20.500.12110/paper_08912017_v38_n1_p1_Gravano
institution Universidad de Buenos Aires
institution_str I-28
repository_str R-134
collection Biblioteca Digital - Facultad de Ciencias Exactas y Naturales (UBA)
description We present a series of studies of affirmative cue words-a family of cue words such as "okay" or "alright" that speakers use frequently in conversation. These words pose a challenge for spoken dialogue systems because of their ambiguity: They may be used for agreeing with what the interlocutor has said, indicating continued attention, or for cueing the start of a new topic, among other meanings. We describe differences in the acoustic/prosodic realization of such functions in a corpus of spontaneous, task-oriented dialogues in Standard American English. These results are important both for interpretation and for production in spoken language applications. We also assess the predictive power of computational methods for the automatic disambiguation of these words. We find that contextual information and final intonation figure as the most salient cues to automatic disambiguation. © 2012 Association for Computational Linguistics.
format JOUR
author Gravano, A.
Hirschberg, J.
Běnuš, S.
spellingShingle Gravano, A.
Hirschberg, J.
Běnuš, S.
Affirmative cue words in task-oriented dialogue
author_facet Gravano, A.
Hirschberg, J.
Běnuš, S.
author_sort Gravano, A.
title Affirmative cue words in task-oriented dialogue
title_short Affirmative cue words in task-oriented dialogue
title_full Affirmative cue words in task-oriented dialogue
title_fullStr Affirmative cue words in task-oriented dialogue
title_full_unstemmed Affirmative cue words in task-oriented dialogue
title_sort affirmative cue words in task-oriented dialogue
url http://hdl.handle.net/20.500.12110/paper_08912017_v38_n1_p1_Gravano
work_keys_str_mv AT gravanoa affirmativecuewordsintaskorienteddialogue
AT hirschbergj affirmativecuewordsintaskorienteddialogue
AT benuss affirmativecuewordsintaskorienteddialogue
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