Evolution of Psychosocial Risk Surveillance in Chile: From SUSESO/ISTAS21 to CEAL-SM. Technical Advances, Structural Persistences, and Pending Challenges

This article analyses the transition of Chile’s official instrument for assessing psychosocial hazards at work, from the SUSESO/ISTAS21 questionnaire (developed by the Chilean Social Security Superintendence in 2013) to the Workplace Environment and Mental Health Assessment Questionnaire (CEAL-SM),...

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Autor principal: Clavería Valenzuela, Natalia Anahí
Formato: Artículo revista
Lenguaje:Español
Publicado: Centro de Estudio Sociales. Universidad Nacional del Nordeste 2025
Materias:
psychosocial risks at work
preventive mental health surveillance
transformations of work
riesgos psicosociales laborales
vigilancia preventiva en salud mental
transformaciones del trabajo
Acceso en línea:https://revistas.unne.edu.ar/index.php/dpd/article/view/8972
Aporte de:
Revistas UNNE - Universidad Nacional del Noroeste (UNNE) de Universidad Nacional del Nordeste
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spelling I48-R154-article-89722025-12-17T10:42:19Z Evolution of Psychosocial Risk Surveillance in Chile: From SUSESO/ISTAS21 to CEAL-SM. Technical Advances, Structural Persistences, and Pending Challenges Evolución de la vigilancia psicosocial en el trabajo en Chile: del SUSESO/ISTAS21 al CEAL-SM. Avances técnicos, persistencias estructurales y desafíos pendientes Clavería Valenzuela, Natalia Anahí psychosocial risks at work preventive mental health surveillance transformations of work riesgos psicosociales laborales vigilancia preventiva en salud mental transformaciones del trabajo This article analyses the transition of Chile’s official instrument for assessing psychosocial hazards at work, from the SUSESO/ISTAS21 questionnaire (developed by the Chilean Social Security Superintendence in 2013) to the Workplace Environment and Mental Health Assessment Questionnaire (CEAL-SM), approved by the Chilean Ministry of Health in 2022. Drawing on a review of regulatory documents, technical manuals, national reports, and critical academic literature, the study examines changes in methodological foundations, regulatory framework, assessed dimensions, and intervention logic. The CEAL-SM represents a shift toward a more enforceable and standardised model, incorporating contemporary dimensions—such as organizational trust and justice, vulnerability, and violence and harassment—and strengthening the mandatory role of the Application Committee, discussion groups, and biennial reassessment. However, only workplaces classified as high risk are formally required to enter the Surveillance Programme. Structural gaps persist: weaknesses in the intervention stage, incomplete coverage, exclusion of precarious and informal sectors, and limited capacity to address emerging risks linked to digitalisation and algorithmic management. The article concludes that, without stronger alignment with labour policies and greater enforceability for medium-risk workplaces, the Chilean model will continue to operate primarily as a diagnostic tool rather than a driver of meaningful improvements in working conditions. Este artículo analiza la transición del instrumento oficial de evaluación de riesgos psicosociales laborales en Chile, desde el cuestionario SUSESO/ISTAS21 (desarrollado por la Superintendencia de Seguridad Social en 2013) al Cuestionario de Evaluación del Ambiente Laboral - Salud Mental (CEAL-SM), aprobado por el Ministerio de Salud de Chile en 2022. A partir de una revisión de documentos normativos, manuales técnicos, informes nacionales y literatura crítica, se examinan los cambios en fundamentos metodológicos, marco regulatorio, dimensiones evaluadas y lógica de intervención. El CEAL-SM representa un avance hacia un modelo más exigible y estandarizado, incorporando dimensiones contemporáneas –como confianza y justicia organizacional, vulnerabilidad y violencia y acoso– y reforzando la obligatoriedad del comité de aplicación, los grupos de discusión y la reevaluación bienal. Sin embargo, sólo activa el programa de vigilancia para centros clasificados en riesgo alto. Persisten brechas estructurales: fragilidad de la etapa de intervención, cobertura incompleta, exclusión de sectores precarizados y limitada capacidad para abordar riesgos emergentes derivados de la digitalización. Se concluye que, sin mayor articulación con políticas laborales y mayor exigibilidad en niveles medios de riesgo, el modelo seguirá funcionando principalmente como diagnóstico, con alcance transformador acotado. Centro de Estudio Sociales. Universidad Nacional del Nordeste 2025-12-17 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo evaluado por pares application/pdf https://revistas.unne.edu.ar/index.php/dpd/article/view/8972 10.30972/dpd.14248972 De Prácticas y Discursos; Vol. 14 Núm. 24 (2025): De Prácticas y Discursos. Cuadernos de Ciencias Sociales 2250-6942 spa https://revistas.unne.edu.ar/index.php/dpd/article/view/8972/8588 http://creativecommons.org/licenses/by-nc/4.0
institution Universidad Nacional del Nordeste
institution_str I-48
repository_str R-154
container_title_str Revistas UNNE - Universidad Nacional del Noroeste (UNNE)
language Español
format Artículo revista
topic psychosocial risks at work
preventive mental health surveillance
transformations of work
riesgos psicosociales laborales
vigilancia preventiva en salud mental
transformaciones del trabajo
spellingShingle psychosocial risks at work
preventive mental health surveillance
transformations of work
riesgos psicosociales laborales
vigilancia preventiva en salud mental
transformaciones del trabajo
Clavería Valenzuela, Natalia Anahí
Evolution of Psychosocial Risk Surveillance in Chile: From SUSESO/ISTAS21 to CEAL-SM. Technical Advances, Structural Persistences, and Pending Challenges
topic_facet psychosocial risks at work
preventive mental health surveillance
transformations of work
riesgos psicosociales laborales
vigilancia preventiva en salud mental
transformaciones del trabajo
author Clavería Valenzuela, Natalia Anahí
author_facet Clavería Valenzuela, Natalia Anahí
author_sort Clavería Valenzuela, Natalia Anahí
title Evolution of Psychosocial Risk Surveillance in Chile: From SUSESO/ISTAS21 to CEAL-SM. Technical Advances, Structural Persistences, and Pending Challenges
title_short Evolution of Psychosocial Risk Surveillance in Chile: From SUSESO/ISTAS21 to CEAL-SM. Technical Advances, Structural Persistences, and Pending Challenges
title_full Evolution of Psychosocial Risk Surveillance in Chile: From SUSESO/ISTAS21 to CEAL-SM. Technical Advances, Structural Persistences, and Pending Challenges
title_fullStr Evolution of Psychosocial Risk Surveillance in Chile: From SUSESO/ISTAS21 to CEAL-SM. Technical Advances, Structural Persistences, and Pending Challenges
title_full_unstemmed Evolution of Psychosocial Risk Surveillance in Chile: From SUSESO/ISTAS21 to CEAL-SM. Technical Advances, Structural Persistences, and Pending Challenges
title_sort evolution of psychosocial risk surveillance in chile: from suseso/istas21 to ceal-sm. technical advances, structural persistences, and pending challenges
description This article analyses the transition of Chile’s official instrument for assessing psychosocial hazards at work, from the SUSESO/ISTAS21 questionnaire (developed by the Chilean Social Security Superintendence in 2013) to the Workplace Environment and Mental Health Assessment Questionnaire (CEAL-SM), approved by the Chilean Ministry of Health in 2022. Drawing on a review of regulatory documents, technical manuals, national reports, and critical academic literature, the study examines changes in methodological foundations, regulatory framework, assessed dimensions, and intervention logic. The CEAL-SM represents a shift toward a more enforceable and standardised model, incorporating contemporary dimensions—such as organizational trust and justice, vulnerability, and violence and harassment—and strengthening the mandatory role of the Application Committee, discussion groups, and biennial reassessment. However, only workplaces classified as high risk are formally required to enter the Surveillance Programme. Structural gaps persist: weaknesses in the intervention stage, incomplete coverage, exclusion of precarious and informal sectors, and limited capacity to address emerging risks linked to digitalisation and algorithmic management. The article concludes that, without stronger alignment with labour policies and greater enforceability for medium-risk workplaces, the Chilean model will continue to operate primarily as a diagnostic tool rather than a driver of meaningful improvements in working conditions.
publisher Centro de Estudio Sociales. Universidad Nacional del Nordeste
publishDate 2025
url https://revistas.unne.edu.ar/index.php/dpd/article/view/8972
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