Telework in Latin America (2020–2023): A Scoping Review of Working Conditions and Psychosocial Effects

This article presents the results of a scoping review of the academic literature on telework in Latin America, published between 2020 and 2023. Based on the analysis of a corpus of articles, it focuses on two main dimensions: the organization and conditions of work, and the psychosocial effects on w...

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Autores principales: Del Bono, Andrea, Bulloni, María Noel, Ros, Cecilia
Formato: Artículo revista
Lenguaje:Español
Publicado: Centro de Estudio Sociales. Universidad Nacional del Nordeste 2025
Materias:
telework
working conditions
psychosocial effects
teletrabajo
condiciones laborales
efectos psicosociales
Acceso en línea:https://revistas.unne.edu.ar/index.php/dpd/article/view/8963
Aporte de:
Revistas UNNE - Universidad Nacional del Noroeste (UNNE) de Universidad Nacional del Nordeste
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spelling I48-R154-article-89632025-12-17T15:51:46Z Telework in Latin America (2020–2023): A Scoping Review of Working Conditions and Psychosocial Effects Teletrabajo en América Latina (2020–2023): una revisión de alcance sobre condiciones laborales y efectos psicosociales Del Bono, Andrea Bulloni, María Noel Ros, Cecilia telework working conditions psychosocial effects teletrabajo condiciones laborales efectos psicosociales This article presents the results of a scoping review of the academic literature on telework in Latin America, published between 2020 and 2023. Based on the analysis of a corpus of articles, it focuses on two main dimensions: the organization and conditions of work, and the psychosocial effects on workers' health. Regarding telework implementation, key transformations such as labor intensification, the expansion of working hours, the diffusion of boundaries between working and personal life, and changes in control and organizational management modes were identified. On a psychosocial level, problems such as stress, anxiety and emotional exhaustion emerge. Besides, the revision demonstrates a marked transversality of the gender perspective and a strong presence of the educational sector. It concludes that telework functioned as a mechanism of labor flexibilization, deepening structural inequalities, and highlighting the need for integrative analytical approaches to critically understand the effects of digitalized work. Este artículo presenta resultados de una revisión de alcance (scoping review) de la producción académica sobre teletrabajo en América Latina publicada entre 2020 y 2023. A partir del análisis de un corpus de artículos, se identifican como dimensiones centrales la organización del trabajo y sus condiciones, así como los efectos psicosociales sobre la salud de los/as trabajadores/as. En relación con la implementación del teletrabajo, se observan transformaciones clave como la intensificación laboral, la expansión de las jornadas de trabajo, la difuminación de los límites entre vida laboral y personal, y los cambios en los modos de control y gestión organizacional. En el plano psicosocial, emergen problemas como estrés, ansiedad y agotamiento emocional. La revisión muestra además una marcada transversalidad de la perspectiva de género y una fuerte presencia del sector educativo. Se concluye que el teletrabajo funcionó como un mecanismo de flexibilización que profundizó desigualdades estructurales, evidenciando la necesidad de enfoques integradores que permitan comprender críticamente los efectos del trabajo digitalizado. Centro de Estudio Sociales. Universidad Nacional del Nordeste 2025-12-17 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo evaluado por pares application/pdf https://revistas.unne.edu.ar/index.php/dpd/article/view/8963 10.30972/dpd.14248963 De Prácticas y Discursos; Vol. 14 Núm. 24 (2025): De Prácticas y Discursos. Cuadernos de Ciencias Sociales 2250-6942 spa https://revistas.unne.edu.ar/index.php/dpd/article/view/8963/8605 Derechos de autor 2025 Andrea Del Bono, María Noel Bulloni, Cecilia Ros http://creativecommons.org/licenses/by-nc/4.0
institution Universidad Nacional del Nordeste
institution_str I-48
repository_str R-154
container_title_str Revistas UNNE - Universidad Nacional del Noroeste (UNNE)
language Español
format Artículo revista
topic telework
working conditions
psychosocial effects
teletrabajo
condiciones laborales
efectos psicosociales
spellingShingle telework
working conditions
psychosocial effects
teletrabajo
condiciones laborales
efectos psicosociales
Del Bono, Andrea
Bulloni, María Noel
Ros, Cecilia
Telework in Latin America (2020–2023): A Scoping Review of Working Conditions and Psychosocial Effects
topic_facet telework
working conditions
psychosocial effects
teletrabajo
condiciones laborales
efectos psicosociales
author Del Bono, Andrea
Bulloni, María Noel
Ros, Cecilia
author_facet Del Bono, Andrea
Bulloni, María Noel
Ros, Cecilia
author_sort Del Bono, Andrea
title Telework in Latin America (2020–2023): A Scoping Review of Working Conditions and Psychosocial Effects
title_short Telework in Latin America (2020–2023): A Scoping Review of Working Conditions and Psychosocial Effects
title_full Telework in Latin America (2020–2023): A Scoping Review of Working Conditions and Psychosocial Effects
title_fullStr Telework in Latin America (2020–2023): A Scoping Review of Working Conditions and Psychosocial Effects
title_full_unstemmed Telework in Latin America (2020–2023): A Scoping Review of Working Conditions and Psychosocial Effects
title_sort telework in latin america (2020–2023): a scoping review of working conditions and psychosocial effects
description This article presents the results of a scoping review of the academic literature on telework in Latin America, published between 2020 and 2023. Based on the analysis of a corpus of articles, it focuses on two main dimensions: the organization and conditions of work, and the psychosocial effects on workers' health. Regarding telework implementation, key transformations such as labor intensification, the expansion of working hours, the diffusion of boundaries between working and personal life, and changes in control and organizational management modes were identified. On a psychosocial level, problems such as stress, anxiety and emotional exhaustion emerge. Besides, the revision demonstrates a marked transversality of the gender perspective and a strong presence of the educational sector. It concludes that telework functioned as a mechanism of labor flexibilization, deepening structural inequalities, and highlighting the need for integrative analytical approaches to critically understand the effects of digitalized work.
publisher Centro de Estudio Sociales. Universidad Nacional del Nordeste
publishDate 2025
url https://revistas.unne.edu.ar/index.php/dpd/article/view/8963
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first_indexed 2026-01-17T05:00:38Z
last_indexed 2026-01-17T05:00:38Z
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