Implementation of teleconsultation in hospitals in the city of Córdoba since the beginning of the SARS-CoV-2 pandemic.

Teleconsultation is one of the benefits of telemedicine, in which the medical consultation takes place virtually. There are no published data on the frequency and modality of the application of teleconsultation in public and private hospitals in the city of Córdoba. The objective of t...

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Autores principales: Boaglio, MV, Strusberg, I
Formato: Artículo revista
Publicado: Universidad Nacional Córdoba. Facultad de Ciencias Médicas. Secretaria de Ciencia y Tecnología 2022
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Acceso en línea:https://revistas.unc.edu.ar/index.php/med/article/view/39018
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id I10-R327-article-39018
record_format ojs
institution Universidad Nacional de Córdoba
institution_str I-10
repository_str R-327
container_title_str Revista de la Facultad de Ciencias Médicas de Córdoba
format Artículo revista
topic teleconsultation
telemedicine
sarscov2
hospitals
teleconsulta
telemedicina
sarscov2
hospitales
spellingShingle teleconsultation
telemedicine
sarscov2
hospitals
teleconsulta
telemedicina
sarscov2
hospitales
Boaglio, MV
Strusberg, I
Implementation of teleconsultation in hospitals in the city of Córdoba since the beginning of the SARS-CoV-2 pandemic.
topic_facet teleconsultation
telemedicine
sarscov2
hospitals
teleconsulta
telemedicina
sarscov2
hospitales
author Boaglio, MV
Strusberg, I
author_facet Boaglio, MV
Strusberg, I
author_sort Boaglio, MV
title Implementation of teleconsultation in hospitals in the city of Córdoba since the beginning of the SARS-CoV-2 pandemic.
title_short Implementation of teleconsultation in hospitals in the city of Córdoba since the beginning of the SARS-CoV-2 pandemic.
title_full Implementation of teleconsultation in hospitals in the city of Córdoba since the beginning of the SARS-CoV-2 pandemic.
title_fullStr Implementation of teleconsultation in hospitals in the city of Córdoba since the beginning of the SARS-CoV-2 pandemic.
title_full_unstemmed Implementation of teleconsultation in hospitals in the city of Córdoba since the beginning of the SARS-CoV-2 pandemic.
title_sort implementation of teleconsultation in hospitals in the city of córdoba since the beginning of the sars-cov-2 pandemic.
description Teleconsultation is one of the benefits of telemedicine, in which the medical consultation takes place virtually. There are no published data on the frequency and modality of the application of teleconsultation in public and private hospitals in the city of Córdoba. The objective of this work is to estimate the frequency and modality of teleconsultation in hospitals in the city of Córdoba from 2020 to 2022 in order to have local data. A descriptive, observational and prospective study was carried out with an online survey (Google Forms) to representatives of 30 hospitals in the city of Córdoba. It was approved by the Ethics Committee HNC and SeCyT. It was possible to interview 17 representatives of private hospitals and 13 public ones. 82% (n=14) of the private institutions offered teleconsultation versus 77% (n=10) of the public hospitals. 91.66% (n=22) implemented it due to the SARS-CoV-2 pandemic and the other 8.3% (n=2) offered it previously. Internal Medicine (n=15), Infectology (n=11) and Cardiology (n=9) services were the ones that most frequently offered teleconsultations. To keep track of each service, 58.33% (n=14) of the hospitals carried out statistical controls. Despite the accessibility to virtual platforms, the telephone call (n=17; 41.5%) was the most used tool. 75% (n=18) were satisfied because the number of patients increased after the implementation of teleconsultations. 25% (n=6) were satisfied due to the number of people with disabilities, economic limitations, etc. that due to offering teleconsultations had access to specialized care. Among the hospitals that did not offer teleconsultation, 66.67% (n=4) do not plan to implement it in the future, and the rest were taking steps to do it in the next year (n=2). The SARS-CoV-2 pandemic catalyzed the implementation of teleconsultations in most of the hospitals surveyed. The most demanded services were Internal Medicine and Infectology. Despite increasing accessibility to this type of consultation, there are various reasons as to why certain hospitals still do not plan to incorporate this tool. Having these data can constitute a basis for improving future health care strategies in the city of Córdoba.   
publisher Universidad Nacional Córdoba. Facultad de Ciencias Médicas. Secretaria de Ciencia y Tecnología
publishDate 2022
url https://revistas.unc.edu.ar/index.php/med/article/view/39018
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spelling I10-R327-article-390182024-04-15T16:14:45Z Implementation of teleconsultation in hospitals in the city of Córdoba since the beginning of the SARS-CoV-2 pandemic. Implementación de la teleconsulta en hospitales de la ciudad de Córdoba desde el comienzo de la pandemia por SARS-CoV-2. Boaglio, MV Strusberg, I teleconsultation telemedicine sarscov2 hospitals teleconsulta telemedicina sarscov2 hospitales Teleconsultation is one of the benefits of telemedicine, in which the medical consultation takes place virtually. There are no published data on the frequency and modality of the application of teleconsultation in public and private hospitals in the city of Córdoba. The objective of this work is to estimate the frequency and modality of teleconsultation in hospitals in the city of Córdoba from 2020 to 2022 in order to have local data. A descriptive, observational and prospective study was carried out with an online survey (Google Forms) to representatives of 30 hospitals in the city of Córdoba. It was approved by the Ethics Committee HNC and SeCyT. It was possible to interview 17 representatives of private hospitals and 13 public ones. 82% (n=14) of the private institutions offered teleconsultation versus 77% (n=10) of the public hospitals. 91.66% (n=22) implemented it due to the SARS-CoV-2 pandemic and the other 8.3% (n=2) offered it previously. Internal Medicine (n=15), Infectology (n=11) and Cardiology (n=9) services were the ones that most frequently offered teleconsultations. To keep track of each service, 58.33% (n=14) of the hospitals carried out statistical controls. Despite the accessibility to virtual platforms, the telephone call (n=17; 41.5%) was the most used tool. 75% (n=18) were satisfied because the number of patients increased after the implementation of teleconsultations. 25% (n=6) were satisfied due to the number of people with disabilities, economic limitations, etc. that due to offering teleconsultations had access to specialized care. Among the hospitals that did not offer teleconsultation, 66.67% (n=4) do not plan to implement it in the future, and the rest were taking steps to do it in the next year (n=2). The SARS-CoV-2 pandemic catalyzed the implementation of teleconsultations in most of the hospitals surveyed. The most demanded services were Internal Medicine and Infectology. Despite increasing accessibility to this type of consultation, there are various reasons as to why certain hospitals still do not plan to incorporate this tool. Having these data can constitute a basis for improving future health care strategies in the city of Córdoba.    La teleconsulta es una de las prestaciones de la telemedicina, en la cual la consulta médica ocurre de manera virtual. No se encuentran datos publicados acerca de la frecuencia y modalidad de aplicación de teleconsulta en hospitales públicos y privados de Córdoba. El objetivo de este trabajo es estimar la frecuencia y modalidad de la teleconsulta en hospitales de la ciudad de Córdoba desde 2020 hasta 2022 con el propósito de contar con datos locales. Se realizó un estudio descriptivo, observacional y prospectivo con una encuesta online (Google Forms) a representantes de 30 hospitales de Córdoba Capital. Fue aprobado por el CIEIS HNC y SeCyT.  Se pudo entrevistar a 17 representantes de hospitales privados y 13 públicos. El 82% (n=14) de los privados ofrecía teleconsulta versus 77% (n=10) de los públicos. El 91,66% (n=22) la implementó por la pandemia de SARS-CoV-2 y el otro 8,3% (n=2) la ofrecía previamente. Los servicios de Clínica Médica (n=15), Infectología (n=11) y Cardiología (n=9) fueron los que con más frecuencia ofrecieron teleconsultas. Para llevar un seguimiento de cada servicio, un 58,33% (n=14) de los hospitales llevaba controles estadísticos. A pesar de la accesibilidad a plataformas virtuales, la llamada telefónica (n=17; 41,5%) fue la herramienta más utilizada. Un 75% (n=18) se mostró satisfecho porque aumentó la cantidad de pacientes atendidos luego de la implementación de teleconsultas y un 25% (n=6) debido al número de personas con discapacidad o limitaciones físicas, económicas, etc. que debido a ofrecer teleconsultas han tenido acceso a una atención especializada. Sobre los nosocomios que no ofrecieron teleconsulta, 66,67% (n=4) no lo planea a futuro, y el resto está realizando gestiones para su aplicación en el próximo año (n=2). La pandemia de SARS-CoV-2 catalizó la implementación de teleconsultas en la mayoría de los hospitales relevados. Los servicios más demandados fueron Clínica Médica e Infectología. A pesar de aumentar la accesibilidad a la consulta, por diversos motivos, aún hay hospitales que no planean incorporar este servicio. Contar con estos datos puede constituir una base para mejorar estrategias futuras de atención médica en la ciudad de Córdoba. Universidad Nacional Córdoba. Facultad de Ciencias Médicas. Secretaria de Ciencia y Tecnología 2022-10-26 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion . https://revistas.unc.edu.ar/index.php/med/article/view/39018 Revista de la Facultad de Ciencias Médicas de Córdoba.; Vol. 79 No. Suplemento JIC XXIII (2022): Suplemento JIC XXIII Revista de la Facultad de Ciencias Médicas de Córdoba; Vol. 79 Núm. Suplemento JIC XXIII (2022): Suplemento JIC XXIII Revista da Faculdade de Ciências Médicas de Córdoba; v. 79 n. Suplemento JIC XXIII (2022): Suplemento JIC XXIII 1853-0605 0014-6722 Derechos de autor 2022 Universidad Nacional de Córdoba http://creativecommons.org/licenses/by-nc/4.0