This is service design methods : a companion to "This is service design doing" /

"In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips and tricks for activities, within research, ideation, prototyping, and facilitation. This is the print version of the meth...

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Detalles Bibliográficos
Otros Autores: Stickdorn, Marc, Lawrence, Adam, Hormess, Markus, Schneider, Jakob
Formato: Libro
Lenguaje:Inglés
Publicado: Sebastopol, CA : O'Reilly Media, c2018.
Edición:1st ed.
Materias:
Aporte de:Registro referencial: Solicitar el recurso aquí
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020 |a 1492039594  |q (paperback) 
020 |a 9781492039594  |q (paperback) 
035 |a (OCoLC)1053812639 
035 |a (OCoLC)on1053812639 
040 |a RCJ  |c RCJ  |d OCLCO  |d U@S 
049 |a U@SA 
050 4 |a HD9980.5  |b .T558 2018 
082 0 4 |a 658  |2 23 
245 0 0 |a This is service design methods :  |b a companion to "This is service design doing" /  |c edited, collected, written, designed by Marc Stickdorn ... [et al.]. 
246 1 |i Subtítulo en la cubierta:  |a Expanded service design thinking methods for real projects 
250 |a 1st ed. 
260 |a Sebastopol, CA :  |b O'Reilly Media,  |c c2018. 
300 |a 233 p. :  |b il. ;  |c 19 x 24 cm. 
500 |a Autores: Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider. 
504 |a Incluye referencias bibliográficas e índice. 
505 0 |a Research methods -- Ideation methods -- Prototyping methods -- Facilitation methods. 
520 |a "In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips and tricks for activities, within research, ideation, prototyping, and facilitation. This is the print version of the method companion to the book "This is service design doing" (#TiSDD). It includes the same content that you can find free on the book website, tisdd.com, but nicely revisualized and presented in a professional bound format."--Descripción del editor. 
650 0 |a Service industries  |x Management. 
650 7 |a Industria de servicios  |x Administración.  |2 UDESA 
700 1 |a Stickdorn, Marc. 
700 1 |a Lawrence, Adam. 
700 1 |a Hormess, Markus. 
700 1 |a Schneider, Jakob. 
740 0 |a This is service design doing.