Blind spot illuminating the hidden value of business /
"Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations -from Disney to In...
Guardado en:
| Autor principal: | |
|---|---|
| Otros Autores: | , |
| Formato: | Libro electrónico |
| Lenguaje: | Inglés |
| Publicado: |
Brooklyn, NY :
Two Waves Books,
c2016.
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| Materias: | |
| Acceso en línea: | Solo para usuarios autorizados, un solo acceso simultáneo |
| Aporte de: | Registro referencial: Solicitar el recurso aquí |
| LEADER | 02398nam a2200385Ia 4500 | ||
|---|---|---|---|
| 001 | 99806030004151 | ||
| 005 | 20210528113640.0 | ||
| 006 | m o d | ||
| 007 | cr#cn||||||||| | ||
| 008 | 200629s2016 nyua ob 001 0 eng d | ||
| 020 | |a 9781933820569 |q (electrónico) | ||
| 020 | |a 193382056X |q (electrónico) | ||
| 020 | |a 9781933820699 |q (impreso) | ||
| 020 | |a 1933820691 |q (impreso) | ||
| 035 | |a (OCoLC)1160199313 | ||
| 035 | |a (OCoLC)on1160199313 | ||
| 040 | |a U@S |b spa |c U@S | ||
| 049 | |a U@SA | ||
| 050 | 4 | |a HF5415.5 |b .D554 2016eb | |
| 099 | |a Recurso electrónico en INTERNET | ||
| 100 | 1 | |a Diller, Steve, |d 1958- | |
| 245 | 1 | 0 | |a Blind spot |h [recurso electrónico] : |b illuminating the hidden value of business / |c Steve Diller, Nathan Shedroff, Sean Sauber. |
| 260 | |a Brooklyn, NY : |b Two Waves Books, |c c2016. | ||
| 300 | |a 1 recurso en línea (x, 238 p.) : |b il. | ||
| 516 | |a Libro electrónico. | ||
| 500 | |a Título tomado de la pantalla de presentación (visto 29 de junio de 2020) | ||
| 538 | |a Modo de acceso: Disponible en línea a través de Internet. | ||
| 504 | |a Incluye referencias bibliograficas e índice. | ||
| 505 | 0 | |a Foreword / Douglas Rushkoff -- 1. A world of hidden value -- 2. Defining a business relationship -- 3. Visualizing relationships -- 4. Finding opportunities in relationships -- 5. Becoming by doing -- 6. Distancing and team structure -- 7. Discovering -- 8. Deciding -- 9. Declaring -- 10. Designing -- 11. Delivering -- 12. A world of premium value. | |
| 520 | |a "Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations -from Disney to Instagram- innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business -and even your shareholders." --Descripción del editor. | ||
| 650 | 0 | |a Customer relations |x Management. | |
| 650 | 7 | |a Relaciones con los clientes |x Administración. |2 UDESA | |
| 700 | 1 | |a Shedroff, Nathan. | |
| 700 | 1 | |a Sauber, Sean. | |
| 856 | 4 | 0 | |z Solo para usuarios autorizados, un solo acceso simultáneo |u https://ebookcentral.proquest.com/lib/sanandres/detail.action?docID=5198127 |