Thinking for a living : how to get better performance and results from knowledge workers /

"In "Thinking for a living", Thomas Davenport contends that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy - and thus require unconventional management techniques if they are to be more productive. Based on ext...

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Detalles Bibliográficos
Autor principal: Davenport, Thomas H., 1954-
Formato: Libro
Lenguaje:Inglés
Publicado: Boston, Mass. : Harvard Business School Press, c2005.
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100 1 |a Davenport, Thomas H.,  |d 1954- 
245 1 0 |a Thinking for a living :  |b how to get better performance and results from knowledge workers /  |c Thomas H. Davenport. 
260 |a Boston, Mass. :  |b Harvard Business School Press,  |c c2005. 
300 |a ix, 226 p. :  |b il. ;  |c 24 cm. 
504 |a Incluye referencias bibliográficas (p. 211-216) e índice. 
505 0 |a What's a knowledge worker, anyway? -- How knowledge workers differ, and the difference it makes -- Interventions, measures, and experiments in knowledge work -- Knowledge work processes -- Organizational technology for knowledge workers -- Getting personal : developing individual knowledge worker capabilities -- Investing in knowledge workers' networks and learning -- The physical work environment and knowledge worker performance -- Managing knowledge workers. 
520 1 |a "In "Thinking for a living", Thomas Davenport contends that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy - and thus require unconventional management techniques if they are to be more productive. Based on extensive research involving more than one hundred companies and six hundred knowledge workers, Thinking for a Living provides insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel." "Davenport identifies four major categories of knowledge workers - transaction, integration, expert, and collaborative - and presents a framework for matching each category with management strategies that yield the greatest performance."--Descripción del editor. 
650 0 |a Knowledge workers. 
650 0 |a Knowledge management. 
650 0 |a Intellectual capital. 
650 7 |a Trabajadores del conocimiento.  |2 UDESA 
650 7 |a Administración del conocimiento.  |2 UDESA 
650 7 |a Capital intelectual.  |2 UDESA