The bureaucrat and the poor encounters in French welfare offices /
"Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a...
Guardado en:
| Autor principal: | |
|---|---|
| Formato: | Libro electrónico |
| Lenguaje: | Inglés Francés |
| Publicado: |
Burlington, VT :
Ashgate,
c2010.
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| Materias: | |
| Acceso en línea: | Solo para usuarios autorizados, varios accesos simultáneos |
| Aporte de: | Registro referencial: Solicitar el recurso aquí |
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| 005 | 20210528144803.0 | ||
| 006 | m o d | ||
| 007 | cr#cn||||||||| | ||
| 008 | 150603s2010 vtu ob 001 0 eng d | ||
| 020 | |a 9781409402893 (hardback : alk. paper) | ||
| 020 | |a 1409402894 (hardback : alk. paper) | ||
| 020 | |a 9781409402909 (ebook) | ||
| 020 | |a 1409402908 (ebook) | ||
| 035 | |a (OCoLC)000064154 | ||
| 035 | |a (udesa)000064154USA01 | ||
| 035 | |a (OCoLC)910623181 | ||
| 035 | |a (OCoLC)990000641540204151 | ||
| 040 | |a U@S |b spa |c U@S | ||
| 041 | 1 | |a eng |h fre | |
| 043 | |a e-fr--- | ||
| 049 | |a U@SA | ||
| 050 | 4 | |a HV265 |b .D813 2010eb | |
| 099 | |a Recurso electrónico en INTERNET | ||
| 100 | 1 | |a Dubois, Vincent, |d 1966- | |
| 240 | 1 | 0 | |a Vie au guichet. |l Inglés |
| 245 | 1 | 4 | |a The bureaucrat and the poor |h [recurso electrónico] : |b encounters in French welfare offices / |c Vincent Dubois ; translated by Jean-Yves Bart. |
| 260 | |a Burlington, VT : |b Ashgate, |c c2010. | ||
| 300 | |a 1 recurso en línea (xxi, 206 p.). | ||
| 516 | |a Libro electrónico. | ||
| 500 | |a Traducción de: La vie au guichet: relation administrative et traitemente de la misère. | ||
| 500 | |a Título tomado de la pantalla de presentación (visto 3 de junio de 2015) | ||
| 538 | |a Modo de acceso: a través de Internet. | ||
| 504 | |a Incluye referencias bibliográficas e índice. | ||
| 505 | 0 | |a The public -- Organising face-to-face encounters -- An unequal relationship -- Administrative exchanges, normative exchanges -- The post and the role of the agent -- On becoming an agent -- The agents as individuals -- Facing misery -- Managing social inequality -- The agent's separate identities -- Flaws in the system -- Putting up with the institution -- The return of the repressed individual -- Adapting the institution. | |
| 520 | |a "Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realistic view of French welfare policies, institutions and reforms and, in doing so, dispels both of these myths.Combining Lipsky's street-level bureaucracy theory with the sociology of Bourdieu and Goffman, this research analyses face-to-face encounters and demonstrates the complex relationship between welfare agents, torn between their institutional role and their personal feelings, and welfare applicants, required to translate their personal experience into bureaucratic categories. Placing these interactions within the broader context of social structures and class, race and gender, the author unveils both the social determinations of these interpersonal relationships and their social functions.Increasing numbers of welfare applicants, coupled with mass unemployment, family transformations and the so-called 'integration problem' of migrants into French society deeply affect these encounters... " --Descripción del editor. | ||
| 650 | 0 | |a Public welfare |z France. | |
| 650 | 0 | |a Human services |z France. | |
| 650 | 0 | |a Social security |z France. | |
| 650 | 7 | |a Asistencia pública |z Francia. |2 UDESA | |
| 650 | 7 | |a Servicios sociales |z Francia. |2 UDESA | |
| 650 | 7 | |a Seguridad social |z Francia. |2 UDESA | |
| 651 | 0 | |a France |x Social policy |y 1995- | |
| 651 | 7 | |a Francia |x Política social |y 1995- |2 UDESA | |
| 856 | 4 | 0 | |z Solo para usuarios autorizados, varios accesos simultáneos |u https://ebookcentral.proquest.com/lib/sanandres/detail.action?docID=564106 |