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01108cam a2200337Ia 4500 |
| 001 |
990000585310204151 |
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20180327175011.0 |
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111003s2012 nyua b 001 0 eng d |
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|a 015904205
|2 Uk
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|a 9781461415534 (hbk.)
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|a 1461415535 (hbk.)
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|a 9781461415541
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|a 1461415543
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|a (OCoLC)000058531
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|a (udesa)000058531USA01
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|a (OCoLC)756282208
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|a (OCoLC)990000585310204151
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|a UKMGB
|c UKMGB
|d DEBBG
|d YDXCP
|d BWX
|d U@S
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|a U@SA
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4 |
|a HF5429
|b .S47 2012
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| 082 |
0 |
4 |
|a 658.87
|2 23
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| 245 |
0 |
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|a Service management :
|b the new paradigm in retailing /
|c edited by Jay Kandampully.
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| 260 |
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|a New York ;
|a London :
|b Springer-Verlag,
|c 2012.
|
| 300 |
|
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|a xxxii, 315 p. :
|b ill. (some col.) ;
|c 24 cm.
|
| 504 |
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|a Incluye referencias bibliográficas e índice.
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| 650 |
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0 |
|a Retail trade
|x Management.
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| 650 |
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0 |
|a Customer services.
|
| 650 |
|
7 |
|a Comercio minorista
|x Administración.
|2 UDESA
|
| 650 |
|
7 |
|a Servicios al cliente.
|2 UDESA
|
| 700 |
1 |
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|a Kandampully, Jay.
|