Corporate culture and performance /

"Going far beyond previous empirical work, John Kotter and James Heskett provide the first comprehensive critical analysis of how the "culture" of a corporation powerfully influences its economic performance, for better or for worse. Through painstaking research at such firms as Hewle...

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Detalles Bibliográficos
Autor principal: Kotter, John P., 1947-
Otros Autores: Heskett, James L.
Formato: Libro
Lenguaje:Inglés
Publicado: New York : Free Press, [2011], c1992.
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020 |a 1451655320 
020 |a 9781451655322 
035 |a (OCoLC)000057835 
035 |a (udesa)000057835USA01 
035 |a (OCoLC)755062653 
035 |a (OCoLC)990000578350204151 
040 |a YDXCP  |c YDXCP  |d U@S 
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050 4 |a HD58.7  |b .K68 2011 
100 1 |a Kotter, John P.,  |d 1947- 
245 1 0 |a Corporate culture and performance /  |c John P. Kotter, James L. Heskett. 
260 |a New York :  |b Free Press,  |c [2011], c1992. 
300 |a viii, 214 p. :  |b il. ;  |c 25 cm. 
504 |a Incluye referencias bibliográficas (p. [199]-203] e índice. 
505 0 |a Power of culture -- Strong cultures -- Strategically appropriate cultures -- Adaptive cultures -- The case of Hewlett-Packard -- The nature of low-performance cultures -- People who create successful change -- Leaders in action -- The case of ICI -- The case of Nissan -- On the role of top management. 
520 1 |a "Going far beyond previous empirical work, John Kotter and James Heskett provide the first comprehensive critical analysis of how the "culture" of a corporation powerfully influences its economic performance, for better or for worse. Through painstaking research at such firms as Hewlett-Packard, Xerox, ICI, Nissan, and First Chicago, as well as a quantitative study of the relationship between culture and performance in more than 200 companies, the authors describe how shared values and unwritten rules can profoundly enhance economic success or, conversely, lead to failure to adapt to changing markets and environments." "With penetrating insight, Kotter and Heskett trace the roots of both healthy and unhealthy cultures, demonstrating how easily the latter emerge, especially in firms which have experienced much past success. Challenging the widely held belief that "strong" corporate cultures create excellent business performance, Kotter and Heskett show that while many shared values and institutionalized practices can promote good performances in some instances, those cultures can also be characterized by arrogance, inward focus, and bureaucracy--features that undermine an organization's ability to adapt to change. They also show that even "contextually or strategically appropriate" cultures--ones that fit a firm's strategy and business context--will not promote excellent performance over long periods of time unless they facilitate the adoption of strategies and practices that continuously respond to changing markets and new competitive environments.". 
650 0 |a Corporate culture. 
650 0 |a Organizational effectiveness. 
650 0 |a Performance. 
650 7 |a Cultura corporativa.  |2 UDESA 
650 7 |a Efectividad organizacional.  |2 UDESA 
650 7 |a Rendimiento.  |2 UDESA 
700 1 |a Heskett, James L.