The balanced scorecard : translating strategy into action /

Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the...

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Detalles Bibliográficos
Autor principal: Kaplan, Robert S.
Otros Autores: Norton, David P., 1941-
Formato: Libro
Lenguaje:Inglés
Publicado: Boston, Mass. : Harvard Business School Press, c1996.
Materias:
Acceso en línea:Table of contents
Aporte de:Registro referencial: Solicitar el recurso aquí
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010 |a  96010216 
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020 |a 9780875846514 (alk. paper) 
035 |a (OCoLC)000055837 
035 |a (udesa)000055837USA01 
035 |a (OCoLC)34283015 
035 |a (OCoLC)990000558370204151 
040 |a DLC  |c DLC  |d SQU  |d MUQ  |d OCLCQ  |d BAKER  |d XTL  |d NLGGC  |d BTCTA  |d YDXCP  |d LF8  |d AU@  |d NLE  |d LMR  |d TEX  |d QE2  |d ZWZ  |d HALAN  |d U@S 
049 |a U@SA 
050 0 0 |a HD56  |b .K355 1996 
082 0 0 |a 658.4012  |2 21 
100 1 |a Kaplan, Robert S. 
245 1 4 |a The balanced scorecard :  |b translating strategy into action /  |c Robert S. Kaplan, David P. Norton. 
260 |a Boston, Mass. :  |b Harvard Business School Press,  |c c1996. 
300 |a xi, 322 p. :  |b ill. ;  |c 24 cm. 
500 |a Includes index. 
505 0 |a Measurement and management in the information age -- Why does business need a balanced scorecard? -- pt. 1. Measuring business strategy -- Financial perspective -- Customer perspective -- Internal-business-process perspective -- Learning and growth perspective -- Linking balanced scorecard measures to your strategy -- Structure and strategy -- pt. 2. Managing business strategy -- Achieving strategic alignment: from top to bottom -- Targets, resource allocation, initiatives, and budgets -- Feedback and the strategic learning process -- Implementing a balanced scorecard management program -- Appendix: building a balanced scorecard -- Index. 
504 |a Includes bibliographical references and index. 
520 |a Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals. 
650 0 |a Industrial productivity  |x Measurement. 
650 0 |a Strategic planning. 
650 0 |a Organizational effectiveness  |x Evaluation. 
650 0 |a Balanced scorecard (Management) 
700 1 |a Norton, David P.,  |d 1941- 
856 4 1 |3 Table of contents  |u http://lcweb.loc.gov/catdir/toc/96010216.html