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|b C76 2004
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|a 658
|2 22
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| 100 |
1 |
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|a Cross, Robert L.,
|d 1967-
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| 245 |
1 |
4 |
|a The hidden power of social networks :
|b understanding how work really gets done in organizations /
|c Rob Cross, Andrew Parker.
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| 260 |
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|a Boston, Mass. :
|b Harvard Business School Press,
|c c2004.
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| 300 |
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|a xiii, 213 p. :
|b il. ;
|c 24 cm.
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| 504 |
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|a Incluye referencias bibliográficas (p. 197-203) e índice.
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|a Preface -- Part I. How work really gets done in organizations: 1. The hidden power of social networks -- 2. Across the great divide: finding and fixing critical disconnects in organizations -- 3. Knowing what we know: developing a sense and respond organizational capability -- 4. Charged up: creating energy in organizations -- Part II. How managers manage social networks: 5. Pinpointing the problem : understanding how individuals affect a network -- 6. Building bridges : initiating, developing and maintaining networks -- 7. Breaking the mold : aligning organizational context to support social networks -- 8. Uncharted territory : the future and challenges of networks in organizations -- Appendix A: Conducting and interpreting a social network analysis -- Appendix B: Tools for promoting network connectivity.
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| 650 |
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|a Business networks.
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| 650 |
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|a Employees
|x Social networks.
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| 700 |
1 |
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|a Parker, Andrew,
|d 1966-
|