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| LEADER |
00855nam-a2200253Ia-4500 |
| 001 |
990000315190204151 |
| 005 |
20241030111552.0 |
| 008 |
960703s1994----ag------------001-0-spa-d |
| 020 |
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|a 9506412251
|
| 035 |
|
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|a (OCoLC)000031519
|
| 035 |
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|a (udesa)000031519USA01
|
| 035 |
|
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|a (OCoLC)35027838
|
| 035 |
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|a (OCoLC)990000315190204151
|
| 040 |
|
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|a CGP
|c CGP
|d U@S
|
| 049 |
|
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|a U@SA
|
| 050 |
|
4 |
|a HF5415.13
|b .W57 1994
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| 100 |
1 |
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|a Wise, Tom.
|
| 245 |
1 |
0 |
|a Qué hacer realmente para atraer, deleitar y retener clientes :
|b el gurú de la calidad total del servicio relata sus experiencias y anticipa el futuro /
|c Tom Wise.
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| 260 |
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|a Buenos Aires :
|b Granica,
|c c1994.
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| 300 |
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|a 397 p. ;
|c 22 cm.
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| 440 |
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0 |
|a Management (Buenos Aires, Argentina)
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| 500 |
|
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|a Includes index.
|
| 650 |
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0 |
|a Marketing
|x Management.
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| 650 |
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0 |
|a Total quality management.
|