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780403s1979----nyu-----------001-0-eng-- |
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|a 78006804
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|a 0070145121 :
|c $12.50
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|a (OCoLC)000008629
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|a (udesa)000008629USA01
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|a (OCoLC)03843884
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|a (OCoLC)990000086290204151
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|a DLC
|c DLC
|d OCL
|d KLN
|d XDM
|d U@S
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| 049 |
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|a U@SA
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| 050 |
0 |
4 |
|a TS156.6
|b .C76 1979
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| 100 |
1 |
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|a Crosby, Philip B.
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| 245 |
1 |
0 |
|a Quality is free :
|b the art of making quality certain /
|c Philip B. Crosby.
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| 260 |
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|a New York :
|b McGraw-Hill,
|c c1979.
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| 300 |
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|a ix, 309 p. ;
|c 21 cm.
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| 500 |
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|a Includes index.
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| 505 |
0 |
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|a Making quality certain -- Quality may not be what you think it is -- The quality management maturity grid -- Management understanding and attitude -- Quality organizational status -- Handling problems -- Cost of quality -- Quality improvement program -- Management style -- History of the project -- The program -- Instructor's guide for HPA -- Make certain.
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| 650 |
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0 |
|a Quality assurance.
|