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|c $29.95
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|a (OCoLC)000008591
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|a (udesa)000008591USA01
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|a (OCoLC)28222059
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|a (OCoLC)990000085910204151
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| 040 |
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|a DLC
|c DLC
|d OCL
|d PGC
|d U@S
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| 049 |
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|a U@SA
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| 050 |
0 |
4 |
|a HD57.7
|b .S69 1994
|
| 100 |
1 |
|
|a Snyder, Neil H.
|q (Neil Harding),
|d 1950-
|
| 245 |
1 |
0 |
|a Vision, values, and courage :
|b leadership for quality management /
|c Neil H. Snyder, James J. Dowd, Jr., Dianne Morse Houghton.
|
| 260 |
|
|
|a New York :
|b Free Press ;
|a Toronto :
|b Maxwell Macmillan Canada ;
|a New York :
|b Maxwell Macmillan International,
|c c1994.
|
| 300 |
|
|
|a xiv, 270 p. :
|b ill. ;
|c 25 cm.
|
| 500 |
|
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|a Spine title: Vision, values & courage.
|
| 504 |
|
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|a Includes bibliographical references (p. 246-259) and index.
|
| 505 |
0 |
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|a Leadership and total quality -- What is leadership? -- Leading to quality -- Sam Walton : leadership at Wal-Mart -- Vision : conceiving reality -- Leadership and vision -- Leadership and committment -- Communicating for commitment -- Ray Kroc : the visionary at McDonald's -- Values : the foundation for action -- Serving the customer : beliefs and values for a customer focus -- Finding a better way : beliefs and values for continuous improvement -- Working together : beliefs and values for employee empowerment -- Courage : realizing your vision -- The credit belongs to the competitor in the arena -- Walt Disney and Michael Eisner : leadership at the Walt Disney Company.
|
| 650 |
|
0 |
|a Leadership.
|
| 650 |
|
0 |
|a Total quality management.
|
| 700 |
1 |
|
|a Dowd, James J.,
|c Jr.
|
| 700 |
1 |
|
|a Houghton, Dianne Morse.
|
| 740 |
0 |
1 |
|a Vision, values & courage.
|