Serviceology for Services Selected papers of the 1st International Conference of Serviceology /

Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16â_"18, 2013 in...

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Detalles Bibliográficos
Otros Autores: Mochimaru, Masaaki (ed.), Ueda, Kanji (ed.), Takenaka, Takeshi (ed.)
Formato: Libro electrónico
Lenguaje:Inglés
Publicado: Tokyo : Springer Japan : Imprint: Springer, 2014.
Materias:
Production management.
Computers.
Engineering economics.
Engineering economy.
Engineering.
Organization, Logistics, Marketing.
Operations Management.
Engineering Design.
Information Systems and Communication Service.
Acceso en línea:http://dx.doi.org/10.1007/978-4-431-54816-4
Aporte de:Registro referencial: Solicitar el recurso aquí
Bibliotecas (ING-UNLP) de Universidad Nacional de La Plata
Tabla de Contenidos:
  • Data assimilation & human modeling
  • Enhancing Service Analysis and Testing  with VR/AR/MR
  • Healthcare service
  • Mechanism design for services
  • Psychological aspects & neuromarketing
  • Product Service System (PSS)
  • Public & urban service
  • Regional development & policymaking
  • Service economy and productivity
  • Service innovation and design
  • Service management & marketing
  • Service robotics
  • Service theory
  • Tourism & hospitality.

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