Engineering and Management of IT-based Service Systems An Intelligent Decision-Making Support Systems Approach /
Intelligent Decision-Making Support Systems (i-DMSS) are specialized IT-based systems that support some or several phases of the individual, team, organizational or inter-organizational decision making process by deploying some or several intelligent mechanisms. This book pursues the following acade...
Guardado en:
Otros Autores: | , , , |
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Formato: | Libro electrónico |
Lenguaje: | Inglés |
Publicado: |
Berlin, Heidelberg :
Springer Berlin Heidelberg : Imprint: Springer,
2014.
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Colección: | Intelligent Systems Reference Library,
55 |
Materias: | |
Acceso en línea: | http://dx.doi.org/10.1007/978-3-642-39928-2 |
Aporte de: | Registro referencial: Solicitar el recurso aquí |
Tabla de Contenidos:
- Knowledge Management in ITSM: Applying the DIKW Model
- IT Governance Practice in a Malaysian Public Institute of Higher Learning and Intelligent Decision Making Support System Solution
- DSS based IT Service Support Process Reengineering using ITIL: A Case Study
- Managing Cloud Services with IT Service Management practices
- Towards semantic support for business process integration Roberto
- Integrating ERP with Negotiation tools in Supply Chain
- Adaptive Applications: Definition and Usability in IT-based Service Systems Management
- Attitude-based Consensus Model for Heterogeneous Multi-criteria Large-Scale Group Decision Making: Application to IT-based Services Management
- Improving Decision-Making for Clinical Research and Health Administration
- Improving IT Service Management with Decision-Making Support Systems.