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|a AR-SmUSM
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|a 352.3
|b P9767 1999
|2 20
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| 245 |
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|a Public sector performance :
|b management, motivation, and measurement /
|c edited by Richard C. Kearney, Evan M. Berman.
|
| 260 |
|
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|a Boulder :
|b Westview Press,
|c 1999.
|
| 300 |
|
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|a xii, 372 p. ;
|c 24 cm.
|
| 504 |
|
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|a Incluye índice (p. 363-372).
|
| 505 |
0 |
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|a Introduction / Richard C. Kearney and Evan M. Berman -- Productivity and the Process of Organizational Improvement:Why We Cannot Talk to Each Other / Robert E. Quinn -- A Capacity-Building Framework: A Search for Concept and Purpose / Beth Walter Honadle -- The Deadly Sins in Public Administration / Peter F. Drucker -- Humanizing Public Administration / C. Spencer Platt -- Initiating Change that Perseveres / Chris Argyris -- Turnaround at the Alabama Rehabilitation Agency / James E. Stephens -- Common Barriers to Productivity Improvement in Local Government / David N. Ammons -- Recognizing Management Technique Dysfunctions:How Management Tools Often Create More Problems Than They Solve / Gerald T. Gabris -- Municipal Management Tools from 1976 to 1993: An Overview and Update / Theodore H. Poister and Gregory Streib -- Putting a Powerful Tool to Practical Use: The Application of Strategic Planning in the Public Sector / Douglas C. Eadie -- Reorganizations and Reforms: Promises, Promises / Vera Vogelsang-Coombs and Marvin Cummins -- MBO in State Government / George S. Odiorne -- Motivational Programs and Productivity Improvement inTimes of Limited Resources / John M. Greiner -- A Technique for Controlling Quality / William R. Divine and Harvey Sherman -- Adapting Total Quality Management (TQM) to Government / James E. Swiss -- Computer Technology and Productivity Improvement / John A. Worthley -- Organizational Decline and Cutback Management / Charles H. Levine -- An Empirical Study of Competition in Municipa lService Delivery / E.S. Savas -- Excellence in Public Service-How Do You Really Know? / David T. Stanley -- The Self-Evaluating Organization / Aaron Wildavsky -- Program Evaluation and Program Management / Harry S. Havens -- Performance Measurement Principles and Techniques: An Overview for Local Government / Harry P. Hatry -- Measuring State and Local Government Performance:Issues to Resolve Before Implementing a Performance Measurement System / Gloria A. Grizzle -- Developing Performance Indicators for the Pennsylvania Department of Transportation / Theodore H. Poister.
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| 650 |
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7 |
|a Administración pública.
|2 unesco
|9 1806
|
| 650 |
|
7 |
|a Cambio organizacional.
|2 unesco
|9 3048
|
| 650 |
|
7 |
|a Organización del trabajo.
|2 unesco
|9 30969
|
| 700 |
1 |
|
|a Berman, Evan M.,
|e ed.
|9 36471
|
| 700 |
1 |
|
|a Kearney, Richard C.
|e ed.
|9 36470
|
| 942 |
|
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