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ANA-007013 |
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armpun |
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20170711092555.0 |
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|a 0327-6104
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|a armpun
|c armpun
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| 041 |
0 |
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|a spa
|
| 100 |
1 |
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|a Schlesinger, Leonard A.
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| 245 |
1 |
0 |
|a Cómo romper el ciclo del fracaso en los servicios /
|c Leonard A. Schlesinger ; James L. Heskett
|
| 300 |
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|a p.51-68
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| 546 |
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|a Texto en español.
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| 650 |
|
7 |
|a Administracion
|2 LEMB
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| 650 |
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7 |
|a Economia
|2 LEMB
|
| 650 |
|
7 |
|a Marketing
|2 LEMB
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| 650 |
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7 |
|a Servicios Al Cliente
|2 LEMB
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| 700 |
1 |
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|a Heskett, James L.
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| 773 |
0 |
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|t Alta Gerencia
|g Nro. 7 (1992), p.51-68
|d Buenos Aires : Editorial Alta Gerencia, 1991-
|x 0327-6104
|w (armpun)heme-0222
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|c AN
|2 cdu
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|d 2017-07-06
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|d 235476
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