Wilkins, R. H. (1994). The quality-empowered business. Prentice-Hall.
Cita Chicago Style (17a ed.)Wilkins, Robert H. The Quality-empowered Business. Englewood Cliffs, N.J.: Prentice-Hall, 1994.
Cita MLA (8a ed.)Wilkins, Robert H. The Quality-empowered Business. Prentice-Hall, 1994.
Precaución: Estas citas no son 100% exactas.